Questions & Answers

Some frequently asked questions we receive about the services offered

  • Generic

    1. What is Ovesio and what problem does it solve?

    Ovesio is an advanced web platform for machine translation and AI content generation, integrating services such as Google Translate, Microsoft Bing, DeepL and ChatGPT. Thanks to an intelligent system, the platform automatically selects the most accurate translation, thus optimizing the time and resources of users who need fast and high-quality translations.

    2. Who can use Ovesio and for what purposes?

    The platform is ideal for companies, freelancers or individual users working with texts in multiple languages, including online stores, SaaS platforms or global content publishers.

  • Using the API

    1. How does the Ovesio API work and what are the available endpoints?

    The API provides endpoints for sending translation requests (/translate/request), checking their status (/translate/status/{id}), and getting supported languages (/translate/languages). Responses are standardized in JSON.

    More details about the API can be found in the documentation section.

    2. How to manage authentication in the Ovesio API?

    All requests require a header X-Api-Key, which is unique to each project. The API key can be generated and managed from the "Settings" section of the platform.

    3. What are the parameters required for an API translation request?

    Applications must include the following parameters:

    • from (source language),
    • to (target language),
    • content (text to be translated).
    • Optional parameters include context, callback, and other factors for customization.

    4. How can I check the status of a translation request?

    Use the GET /translate/status/{id} endpoint to get information about the status of the request (Pending, Started, Completed, etc.).

    5. How can I get the list of languages supported by the system?

    Use the GET /translate/languagesendpoint, which returns an array of the supported language codes and names.

  • Configuration and Personalisation

    1. What is a workflow and how is it set up?

    Workflows define how requests are processed, including the translators used, AI enablement, and callbacks. The configuration is done from the "Workflows" section of the platform.

    2. How can I customize translations using context?

    Context helps to obtain more accurate translations by specifying additional details (e.g. "economic terms" or "electronic products").

    3. How does Ovesio handle duplicate translations?

    The system automatically detects duplicate requests and reuses existing translations. The option can be disabled in the workflow.

    4. How do translation feeds work?

    Feeds allow automatic uploading of data for translations on a daily basis, without using the API. Users can set up feeds for categories, products, or other information.

  • Advanced functionalities

    1. How does Ovesio handle translations of large texts?

    Large texts are automatically divided into subtasks and translated into fragments. Once completed, the texts are brought together in a coherent format.

    2. What is the AI ​​approval system and how does it work?

    The AI ​​evaluates translations based on criteria such as accuracy, coherence, and context. The translation with the highest score is selected.

    3. How can I correct incorrect or outdated translations?

    The "Search and Replace" feature allows users to edit translations and resubmit them via API or callback.

  • Project Management

    1. How can I create and manage projects in Ovesio?

    Users can create projects from the "Projects" section, with each project having customized settings for workflows and translations.

    2. What happens to translations when a project is deleted?

    Translations associated with a deleted project are permanently lost. It is recommended to keep important projects to avoid additional costs.


  • Statistics and Monitoring

    1. How can I monitor translation costs?

    The graphs and reports in the "Statistics" section show your daily, weekly, or monthly consumption, along with your total costs.


  • Subscriptions and Credits

    1. What subscription options are available?

    Subscriptions include access to APIs, workflows, dictionaries and feeds. Each subscription offers different options depending on the price plan you choose. More subscription deals can be found in the pricing section

    2. How does the credit system work and what is the validity period?

    Credits are used for translations and are valid for one year. They can be topped up separately but require an active subscription.

  • Problems and Solutions

    1. What happens if an API request fails?

    The system resubmits the application up to three times. If the failure persists, the request is marked with a status of "ERROR".

    2. How can I check the reasons for failures on the platform?

    Details about failures can be found in the "Translations" section or in the error reports in the API.

Do you have any questions? Contact us